We service clients throughout Australia.

You can reach us directly prior to placing your order via hello@francocrea.com.au to confirm available delivery zones. 

Lead Times

The approximate lead time is an estimate based on current production times. Please use this as a guide for planning. Occasionally, production may take more or less time. FrancoCrea is unable to accept liability for variations in lead times. 

Delivery dates will be arranged with you once your item is ready.  Our team will be in touch to book a delivery window via the contact details provided to us at the time of placing your order. If you are unable to accept delivery within 7 days of receiving notification of order completion, storage charges will apply and the balance invoice must then be paid in full.

Delivery

Our standard delivery is inclusive of a single delivery at ground floor level, with easy access and no stairs/lifts, and does not include assembly or rubbish removal. 

Should you require assembly, rubbish removal or delivery beyond easy access ground floor scope, it is your responsibility to ensure you notify us before placing an order. We can then confirm accurate freight costs for the additional scope prior to ordering. 

 Please note that our current delivery services do not offer balcony or hoist delivery services.

Delivery Access

Please carefully measure your space and doorways to ensure the item will fit. Any Made to Order items that do not fit on delivery day are non-refundable and return delivery fees are applicable.