Founded in 2013, luxury Australian furniture and award-winning label FrancoCrea offers a sophisticated, timeless design with a distinctive, minimalist aesthetic, crafted with meticulous attention to detail; Designed to be loved and enjoyed, not just admired. 100% DESIGNED + MADE IN AUSTRALIA.
All our furniture products are available to view at our boutique Melbourne and Adelaide showrooms. To make a specific appointment, to discuss a project, with one of our furniture designers, then please contact us here firstname.lastname@example.org
Both our Melbourne and Adelaide showrooms continue to operate within the guidelines of public health officials.
If you prefer to minimise personal contact, we encourage you to book a private appointment, please contact us via phone or at email@example.com and we would be happy to accommodate.
Yes, of course! We are offering complimentary consultations, via phone or video with one of our furniture experts.
To book please email us or reach out via phone to coordinate a time that suits you best.
All of our products are 100% designed and made to order in Australia – using the most premium quality materials and finishes.
As we hand-make each product to order, we are able to offer bespoke sizes, upon request. If you would like to discuss specific sizes, please contact our design team at firstname.lastname@example.org.
Yes, all of our furniture products are available in bespoke materials and finishes, upon request. If you would like to discuss specific materials and finishes, please contact one of our furniture experts at email@example.com.
You can place an order in either one of our boutique Melbourne or Adelaide showrooms, or via email to firstname.lastname@example.org.
Yes, all of our furniture products are available to be shipped around the world directly to you! To gain a shipping quote please contact our customer service team at email@example.com.
All of our furniture products are hand-made to order, to perfectly suit your space/home. Our lead times range between 6-8 weeks, so you don’t need to wait long for your special piece of furniture.
We accept payment via Visa, MasterCard or American Express, as well as bank deposits to make ordering secure and convenient. We don’t charge any merchant fees on card payments.
Our furniture products have an estimated lead time of 8 weeks, depending on the product and quantity ordered. These times are shown as a guide only and may vary based on quantities and current production levels, as each piece is hand-finished and this process cannot be rushed.
Yes, we insure all our special deliveries across Australia, using a white-glove furniture delivery service.
Delivery costs for furniture orders will be itemised on your quotation. Prices vary depending on the size of your order, access to your location and delivery location.
We use a partnered white-glove furniture delivery service. They are trained to handle and assemble our hand-crafted products in your home or office.
The approximate delivery date is an estimate based on current production and or shipping times, please use this as a guide for planning. Delivery times will be arranged with you once the final payment is received in full.
The freight charge covers a single delivery at ground level, easy access during weekday delivery hours unless alternative arrangements have been agreed to by both parties. We ask that someone is onsite to check and sign for all furniture deliveries.
Our team will be in touch to book a delivery window and can confirm 24 hours prior to arrival. If you are unable to accept a delivery within 7 days of receiving notification of order completion, then storage charges will apply.
Our skilled furniture delivery team will unwrap, position and assemble, (if required), your new furniture product(s). They will also remove all packaging before they leave. That is what white-glove delivery service is all about.
Because of the hand-made nature of our product, we are not able to offer returns.
All furniture products must be inspected and signed for on delivery. Any damage must be noted on the delivery note provided by our delivery team. Please notify firstname.lastname@example.org of any damages within 24 hours. We cannot take responsibility for any damage raised outside of the time period specified above. If damage has occurred in the delivery process, all packaging must be retained by the receiver. Failure to do so may invalidate any claim.
For any additional questions please contact us at email@example.com.